Call Center Ninja Express Media Send complaints easily
If there is a problem in the delivery process, ninja express call center media file a complaint may be the best choice. As we already know, problems are certainly one of those things in which businessmen cannot be avoided, especially those engaged in online business.
To make it easier for you to make deliveries, the presence of expedition services is really well reliable. With the advent of this service, it will allow businessmen not to have to send their goods directly to consumers. Through this method, it will obviously make you more focused in your efforts.
Unfortunately, sending certain packages or goods through expedition services with various kinds of problems is not saved in it. Including when using Ninja Express services. Ninja Express itself is one of the delivery service companies that is very popular in Indonesia.
Although it is known for offering a wide range of affordable shipping services and products, this does not mean that businessmen do not get into trouble when using it, such as goods problems lost to Masala that appear in packages or other complaints. That is why the existence of the Ninja Express media call center that conveys complaints is really sought after.
Surely you do not want it if the package to be sent experiences problems such as loss or damage? That is why it is important to make a complaint so as not to incur a loss. In order not to be sala in stages, here is a full review where you need to.
Get a glimpse of Ninja Express
Before you know how to contact the call center ninja express media complaints, it is very important to know quickly about this popular expedition service in Indonesia. Where this is a freight forwarding company or freight that has existed in Singapore 1024 ago.
The company became a subsidiary of Ninja Van which was first founded by three people, namely Chang Wen, Shaun Chong and Tax Boaxian where each of them held different positions. The company provides delivery and receipt services for goods where it is technology-based and even offers COD services that are the most popular services.
Se has not yet arrived in Indonesia, it turns out that the company is already first located in Singapore, the Philippines, Malaysia, Vietnam and Thailand. Moreover, this Ninja delivery service in Indonesia has partnered with various types of the largest e-commerce platforms in Indonesia such as Shopee, Bukalapak, Blibli, Tokopedia, Sociola, and much more.
To offer a variety of services owned, this freight forwarding service also uses social media such as Instagram and Facebook to promote the products it has. The prevalence of this company is almost spread in different regions of Indonesia such as in Bandung, Jabodetabek, Yogyakarta , Surabaya and Semarang.
Ninja Express Media Call Center raises complaints
Do you already know about one of the largest expedition services in Indonesia? Returning to the main topic, various kinds of problems in the process of sending goods themselves often arise and are experienced by the public when using the services of the Ninja Express. Actually, there is no need to worry too much about the problem.
The reason is that kamu can directly contact the c-sectionof any Ninja Express media center to convey complaints. Where the service can be enjoyed by anyone who needs accurate information and solutions if there is a problem during the delivery process or related to a package like that you have .
The call center of this expedition is by phone number (021) 2926 4120. You can call the number directly for the complaint process. There is a customer service department where it will explain different types of problems and provide the best solution. Make sure to communicate well to get the best service.
Before you decide to complain in the Ninja Express media call center section , there are several important documents that must be properly prepared, such as the sender’s name , receipt number and destination address. With the information provided from these documents, it will make it easier for Ninja Express to track the package you have.
Complainant complaints via the website and email
Not only by contacting the Ninja Express media call center to convey complaints, you can also file complaints through the official wesitone of this service delivery service on www.ninjaexpress.co/id-id/contact-us. Through this page you will find a form for filing a complaint or complaint.
Later, there will be different types of issues that can be adapted to the problem at hand, such as problems related to packages, reporting lost goods, shipping issues to overseas and looking for solutions. Make sure to choose the type of question that suits the problem you are facing.
If so, users will be asked to fill in their full name, phone number, receipt number, email address , and description to explain what problem is happening to you. It is best to convey the information as best as possible and explain it in detail. Don’t lie related to the problem being experienced.
In addition to going through the Ninja Express media call center to submit complaints and the official website, you can also submit the complaint by email yakni on support_id@ninjavan.co. For this method, it is also very easy to do and almost the same when complaining through the website. You can send a message directly to the current email address.
Then explain the details of the problem that is happening. Do not forget to include a number of supporting documents that will later be used as evidence. The supporting documents include the receipt number, address, sender’s name, and any evidence. When making a complaint via email, be sure to be patient while waiting for a response.
Wide range of services dari Ninja Express
The existence of Ninja Express also offers a variety of the best services and facilities for users including:
- Service only
This is a type of service that provides convenience to customers in a simpler shipping and payment process. The purpose of the service is to save you time taking care of sales administration.
- Pay on-site service
Pay-on-site service or COD (cash on delivery) is one of those delivery products where most of them are sought after. The purpose of this service is to make it easy for you to pay the cost of goods and shipping costs in cash according to the intended location.
- Call center service for complaints
Finally, the existence of a call center service from Ninja Express for complaints turned out to be one of the advantages owned. It is thanks to this service that it makes it easy to solve all the problems related to your package.
Problems in the process of sending parcels with expedition services are certainly one of the problems that often arise, including when using the services of this delivery service. Ninja Express Media call center conveying complaints can be contacted easily.